Refund policy

Customer satisfaction is our top priority.

If you are not fully satisfied with your purchase, AquaPooly offers a free return and refund within 30 days of delivery.

Return Eligibility

  • Return requests must be made within 30 days of receiving your order

  • Items must be unused and in original condition

  • Proof of purchase is required

Refund Process

Once the returned item is received and approved, refunds will be issued to the original payment method. Refund processing typically takes 5–10 business days, depending on your payment provider.

There are no return shipping fees, and our support team will guide you through the process.